Accessibility statement for

This website is run by Suffolk County Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know that some parts of this website are not fully accessible as set out below.

Basic website accessiblity check is covered under the Suffolk County Council disproportionate burden assessment. This means only a basic check of this website has been undertaken. See further details of the Suffolk County Council assessment on their website.

We have listed tests which has failed or there are issues with, and the timeframes for correcting these.

We will update this information as the items which fail or have issues are resolved.

PDFs and other documents

Most of the PDF documents that are accessed via the registers on this wesbite are not accessible. They are documents completed by third parties and provided to Suffolk County Council either in electronic form, or in hard copy. We are not able to make these documents accessible, but will be happy to provide copies and discuss the content.

How we tested this website

This website was last reviewed and tested in January 2024.

We carried out our own testing follwing the basic check from the Government website and using

What to do if you canot access parts of this website

We’re always looking to improve the accesibility of this website. If you find any problems not listed on this page or think we’re not meeting accessiblity requirements, please contact

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1AA standard, due to the non-compliances listed above.